Incidents reported on status page for MyPEI Account https://status.pei.identoscloud.com/en-ca https://d1lppblt9t2x15.cloudfront.net/logos/42e04e65a5c1961cbdc7215df0a55204.png https://status.pei.identoscloud.com/en-ca en https://status.pei.identoscloud.com/en-ca Thu, 26 Mar 2026 05:02:45 +0000 https://status.pei.identoscloud.com/en-ca#bd70a9d75c2b041b2e8453ff05c9cd5e5818d4861446b4ff0920c0bbeeb00ce5 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Thu, 26 Mar 2026 05:02:45 +0000 https://status.pei.identoscloud.com/en-ca#54585975d1f748fa224047b275333c6a8f2d3420c2d8ee4075a8accefa2fea63 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Thu, 26 Mar 2026 05:00:32 +0000 https://status.pei.identoscloud.com/en-ca#54585975d1f748fa224047b275333c6a8f2d3420c2d8ee4075a8accefa2fea63 MyPEI Account went down https://status.pei.identoscloud.com/en-ca Thu, 26 Mar 2026 05:00:31 +0000 https://status.pei.identoscloud.com/en-ca#bd70a9d75c2b041b2e8453ff05c9cd5e5818d4861446b4ff0920c0bbeeb00ce5 MyPEI Account went down https://status.pei.identoscloud.com/en-ca/incident/855668 Thu, 26 Mar 2026 04:00:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/855668#3356fc550cf4bafe775c682f1dedbb5c6b4a400f0cabffb8709b4601c28d4e70 We are performing a scheduled upgrade of our underlying database infrastructure to a newer version to ensure continued support, security, and performance improvements. During this time, some services may experience brief interruptions or degraded performance. We are monitoring the process closely to minimize impact. https://status.pei.identoscloud.com/en-ca Mon, 23 Mar 2026 00:36:14 +0000 https://status.pei.identoscloud.com/en-ca#5f48a5e7055e86df77e5ae11ed24b9013c10457378f41c6bfb5277d3cc425521 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Mon, 23 Mar 2026 00:00:14 +0000 https://status.pei.identoscloud.com/en-ca#5f48a5e7055e86df77e5ae11ed24b9013c10457378f41c6bfb5277d3cc425521 MyPEI Account went down https://status.pei.identoscloud.com/en-ca Tue, 17 Mar 2026 02:09:53 +0000 https://status.pei.identoscloud.com/en-ca#f32c57ec10cdba434318f42e0b8d64e881a43ce79289c766a47f14d4bb64d92d MyPEI IDentity Verification recovered https://status.pei.identoscloud.com/en-ca Tue, 17 Mar 2026 01:50:44 +0000 https://status.pei.identoscloud.com/en-ca#f32c57ec10cdba434318f42e0b8d64e881a43ce79289c766a47f14d4bb64d92d MyPEI IDentity Verification went down https://status.pei.identoscloud.com/en-ca/incident/722752 Fri, 13 Mar 2026 03:30:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/722752#c26f05ce5238932a03b859befa87bae7083004e7c28226ddd6007b8cdabd6fc0 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features. https://status.pei.identoscloud.com/en-ca/incident/703021 Fri, 13 Feb 2026 05:00:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/703021#035ab4628378b4943dd4a6d48b816e5117cf7c5ca947d7939fccf77230d1f4b1 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features. https://status.pei.identoscloud.com/en-ca/incident/805976 Sat, 17 Jan 2026 12:00:15 -0000 https://status.pei.identoscloud.com/en-ca/incident/805976#4ac2bcd9ebb1b6cc84af32a4b3430de7b9eb0a63282c4e4fe5abbd0f215e186d Please be advised that MyPEI and MyHealthPEI will be temporarily unavailable on Saturday, January 17th and Sunday, January 18th from 8:30 AM to 5:00 PM AST due to scheduled maintenance. https://status.pei.identoscloud.com/en-ca/incident/563080 Fri, 16 Jan 2026 05:00:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/563080#5e09520a8b4bf00c64bd4c1c45325624acaab786fa999618f37cd2486930aeb0 We perform monthly infrastructure security patching to ensure our systems remain up to date and protected against potential vulnerabilities. During this scheduled maintenance, you may experience intermittent service interruptions or limited access to some features. https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:46:58 +0000 https://status.pei.identoscloud.com/en-ca#794a7d1a303a4b0f5794ba76744017c42562bda830c8fe3dff4ecc8f58b7cadd MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:46:33 +0000 https://status.pei.identoscloud.com/en-ca#e356e4f402cc9dd7598178a88e3dadfbb6a3e068c6859c4d5897e22ef544feeb MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:46:30 +0000 https://status.pei.identoscloud.com/en-ca#ea5fe1079ea509c0650a767d98cc433cb1c798e2f4473e1d30678def2268313c MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:46:26 +0000 https://status.pei.identoscloud.com/en-ca#43f2f51dd5c86c036498d51f10a58d6d07eba8bf85824f233818a1dec0cf36df MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:43:19 +0000 https://status.pei.identoscloud.com/en-ca#794a7d1a303a4b0f5794ba76744017c42562bda830c8fe3dff4ecc8f58b7cadd MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:42:58 +0000 https://status.pei.identoscloud.com/en-ca#ea5fe1079ea509c0650a767d98cc433cb1c798e2f4473e1d30678def2268313c MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:42:09 +0000 https://status.pei.identoscloud.com/en-ca#5a543ccb5dc6c078787700d1bb6e85d1835d8a9aaf1e5be88d692065c76cde52 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:39:51 +0000 https://status.pei.identoscloud.com/en-ca#46774424f2c46aa0b253a5e0e93ac39756eac8e952521cd7bfead0e1e49db976 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:35:51 +0000 https://status.pei.identoscloud.com/en-ca#7652b177e3ed46df6959d0ccb40d84310cea88c7d3d62ef7b56ca87dcdfd6f1e MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:34:58 +0000 https://status.pei.identoscloud.com/en-ca#33bfb9e80072a482ae76913c51d538b4a92c8c8ca0d421de5c0da5410004e7ed MyPEI IDentity Verification recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:33:44 +0000 https://status.pei.identoscloud.com/en-ca#7d313c8ba4dc45e91703ceb4199298df4d375b36cca7d54566cb1792f44ef031 MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:33:37 +0000 https://status.pei.identoscloud.com/en-ca#b286d1da5871896c57407354a426a4106b421edbea0998ce395adb5850a7d02e MyPEI Account recovered https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:31:53 +0000 https://status.pei.identoscloud.com/en-ca#33bfb9e80072a482ae76913c51d538b4a92c8c8ca0d421de5c0da5410004e7ed MyPEI IDentity Verification went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:30:56 +0000 https://status.pei.identoscloud.com/en-ca#e356e4f402cc9dd7598178a88e3dadfbb6a3e068c6859c4d5897e22ef544feeb MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:30:52 +0000 https://status.pei.identoscloud.com/en-ca#43f2f51dd5c86c036498d51f10a58d6d07eba8bf85824f233818a1dec0cf36df MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:30:43 +0000 https://status.pei.identoscloud.com/en-ca#7d313c8ba4dc45e91703ceb4199298df4d375b36cca7d54566cb1792f44ef031 MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:29:48 +0000 https://status.pei.identoscloud.com/en-ca#46774424f2c46aa0b253a5e0e93ac39756eac8e952521cd7bfead0e1e49db976 MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:29:35 +0000 https://status.pei.identoscloud.com/en-ca#7652b177e3ed46df6959d0ccb40d84310cea88c7d3d62ef7b56ca87dcdfd6f1e MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:29:14 +0000 https://status.pei.identoscloud.com/en-ca#5a543ccb5dc6c078787700d1bb6e85d1835d8a9aaf1e5be88d692065c76cde52 MyPEI Account went down https://status.pei.identoscloud.com/en-ca Sat, 27 Dec 2025 18:28:28 +0000 https://status.pei.identoscloud.com/en-ca#b286d1da5871896c57407354a426a4106b421edbea0998ce395adb5850a7d02e MyPEI Account went down https://status.pei.identoscloud.com/en-ca/incident/625759 Fri, 01 Aug 2025 07:00:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/625759#f1d6e576ec41c38cbf18a211bd7c3a4aefa127631194142f6e669a8185392728 Maintenance completed https://status.pei.identoscloud.com/en-ca/incident/625759 Fri, 01 Aug 2025 04:00:00 -0000 https://status.pei.identoscloud.com/en-ca/incident/625759#070148428bd15c6a9f212c552e968de804371894afe32ae0a3d03391e0f4923d We are performing a scheduled upgrade of our Kubernetes cluster to a newer version to ensure continued support, security, and performance improvements. During this time, some services may experience brief interruptions or degraded performance. We are monitoring the process closely to minimize impact.